04/09/2012

6 Months in and going strong

In this blog, we look back over the last 6 months of running Artisan and try to pull out some useful bits of information for all of you who are keen to go down the independent coffee shop route. The first thing that springs to mind is that we think we made our lives easier by ensuring we always played to our strengths, and that …

07/08/2012

Learning to lead

As the days turned into weeks and even months, we slowly but surely began building a reputation for quality coffee. However one of the challenges that we were encountering was how to manage the staff and the coffee shop as a whole. We would find it so much easier to ask each other to do jobs, rather than asking the staff we employed. So in …

11/07/2012

The Launch

So there we were with our lovely coffee shop – a great property all fitted out – and we had been trading for 4 weeks, constantly ironing out the little flaws and perfecting the perfect cup. Now was the time to launch Artisan on to the coffee shop scene. I remember distinctly not wanting to do a launch party; I was nervous and the thought …

12/06/2012

Baby Steps

The first few weeks are now a bit of a blur; customers would expect us to be as efficient as a streamlined coffee shop that had been open for years. Instead they found Magda and I looking bewildered as we tried to figure out the confusing till buttons; and often we had to make up answers to customers’ questions as we went along not knowing …